Terms of Service

By accessing Swglasses’ website, purchasing our products, or using our services, you agree to comply with these Terms of Service (“Terms”). Please read them carefully before engaging with our brand. Swglasses reserves the right to update these Terms at any time; updates will be posted on our website and take effect immediately.

1. User Obligations

You agree to provide accurate, true, and complete information when placing orders or creating an account. You are responsible for maintaining the security of your account and any activity associated with it. You may not use our website or services for illegal, fraudulent, or harmful purposes.

2. Product Orders & Payments

All orders are subject to availability. We reserve the right to cancel orders if products are out of stock or if incorrect information is provided. Payment must be made in full at the time of order; we accept major payment methods processed by trusted third-party providers (we do not store full payment details).

3. Shipping & Delivery

Orders are processed within 1-3 business days and shipped via free standard shipping, with a delivery time of 7-15 business days. For incorrect, damaged, or undelivered orders, please refer to our Shipping Policy for resolution procedures.

4. Returns & Refunds

Most products may be returned within 30 days of receipt, subject to our Refund and Returns Policy. Refunds are processed within 7 business days of eligible return inspection. Customized products are non-refundable unless defective.

5. Product Warranty

Most Swglasses products come with a basic warranty against manufacturing defects. If you receive a defective product, contact our support team within 3 business days of receipt for a replacement or refund.

6. Intellectual Property

All Swglasses trademarks, logos, product designs, and website content are our intellectual property. You may not copy, reproduce, or use them without our explicit written permission.

7. Limitation of Liability

Swglasses is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product in question.

8. Privacy

We collect and use your personal information in accordance with our Privacy Policy. By using our services, you consent to our data handling practices outlined in that policy.

9. Contact Us

For questions about these Terms, contact our customer support team at:

Email: support@swglasses.us

Address: Room 402, Building 1-3, No. 67, Sihai Avenue, Jiang Street, Yiwu City, Zhejiang Province

We will respond within 1-2 business days.